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COMMUNITY HEALTH ENGAGEMENT PROCESS

The community health engagement process is offered to each community eligible for the Critical Access Hospital designation.  The community health engagement process is a strategic planning process and assists local communities to (1) identify their healthcare needs, (2) examine the social, economic, and political realities affecting the local delivery of healthcare, (3) determine what they want and realistically can achieve in a healthcare system to meet the community’s needs, and (4) develop and mobilize an action plan based on their analysis and planning. 

 The initial process consists of a series of 5-7 meetings over a 4-7 month period.  

First, a small initiating group of individuals from the community meets to review the community health engagement process, discuss the membership of the steering committee, gather the primary data for the economic impact study, and set the date for the first health planning meeting.  A broad-based community steering committee is organized and the first meeting is held to present the economic impact of the health sector on the community.  The steering committee is then divided into four task forces: 1) Publicity, 2) Survey, 3) Directory, and 4) Data and Information. 

The next two to three health planning meetings involve the steering committee reviewing information from each task force area.  The publicity task force publicizes the process as well as provides a publicity “blitz” the week or two before the community survey is taken.  The directory task force organizes and finalizes a community health services directory.  The survey task force develops a survey instrument that will deal with access to healthcare and healthcare utilization patterns.  The data and information task force presents secondary data in the areas of economic, health and behavioral, traffic, accident, education, and crime.  This task force reviews the information and looks for strengths and/or weaknesses in the community data.  The process results in four products: 

After the task forces complete their meetings, the next community health engagement meeting will be to summarize the information received from the task forces. The directory task force will look for duplication of services, possible integration of services, or for services lacking in the community.  The survey task force reviews and summarizes the survey results, looking for any areas of need in the community.  The data and information task force summarizes the needs as indicated from the data review. 

The results of the task forces are reviewed by the entire steering committee and then prioritized by the group to determine the top 3-5 issues within the community.  From these top issues, the group develops an action plan to deal with an issue or with several issues.  The steering committee then shares their proposed action plan with the community at large for their review and input. 

 The community resource team, consisting of representatives from the Oklahoma Cooperative Extension Service and the Oklahoma Office of Rural Health, provide facilitation of these 5-7 meetings.   The community health engagement process assists with the development of the action plan and continues to help the community in the implementation of the plan.  The resource team is continuously available for updating products and for providing follow-up services that might include a variety of budget studies.  Budget studies available include emergency medical services, adult day services, assisted living facilities, and primary care physician. 

Oklahoma Rural Health Works provides two annual OK documents for each of the 77 counties.

Oklahoma Rural Health Works also provides community studies based on a variety of topics as needed. These topics include:

  • Physician Feasibility Studies
  • An Analysis of Emergency Medical Services
  • Demand For Kidney Dialysis Centers
  • Adult Day Care Feasibility studies
  • Rural Assisted Living Facility Feasibility
  • Etc.

Contact Information

Sarah Boggs
Assistant Extension Specialist
OSU Cooperative Extension
Oklahoma State University
526 Agricultural Hall
Stillwater, OK 74078
Phone: (405) 744-4857
Fax: (405) 945-9185
Email: sarah.boggs@okstate.edu

Corie Kaiser
Regional Health Consultant
Oklahoma Office of Rural Health
Oklahoma State University
900 N. Portland Ave, Suite BT-200
Oklahoma City, OK 73107
Phone: (405) 945-9197
Fax: (405) 945-9186
E-mail: corie.kaiser@okstate.edu

 
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